State
DCDRC Baramulla resolves Samsung mobile malfunction dispute: Replacement, Rs 30000 compensation ordered
In a significant development, the District Consumer Disputes Redressal Commission (DCDRC) Baramulla has ruled in favor of Irshad Ahmad Sheikh, who had filed a complaint dating back to 2015 under Section 12 of the Consumer Protection Act, 1987.
The complaint related to the purchase of a Samsung Galaxy 7262 mobile phone from Sopore Electronics, Main Chowk Sopore, with a cash memo dated 07/07/2014, for Rs 5,900. However, the phone malfunctioned after a few days of purchase.
The complainant then approached Samsung Galaxy Center in Baramulla on 20/07/2014, but the phone remained unrepaired instead they formatted the memory card. Subsequently, the Complainant moved to the service center on 25/07/2014 which yielded no better results, and he was left with a non-functional phone.
Stating that, the issue disrupted his academic pursuits as a student at Kashmir University, rendering him unable to afford a replacement.
The Consumer Forum found the opposite parties, in this case, guilty of unfair trade practices, specifically selling a defective phone and failing to rectify the issue. As a result, they have been ordered to replace the phone and provide Irshad Ahmad Sheikh with Rs 30,000 in compensation within thirty days. Failure to comply will result in an annual interest rate of 9% applied to the compensation amount until it is paid.
This ruling sets a criterion in favor of consumers, emphasizing the importance of accountability and fairness in the sale and servicing of consumer electronics. It underscores the significance of the Consumer Protection Act in safeguarding the rights and interests of consumers, ensuring they receive the quality products and services they rightfully expect.
A teenage boy died in a road accident in Sangam area of south Kashmir’s Anantnag district on Thursday evening.
Also Read: Encounter breaks out in Pulwama
Reports said that a teenage boy identified as Kausar Ahmad Bhat resident of Sangam was critically injured after he was hit by unknown vehicle in Chadsoo Sangam.
They said he was rushed to GMC Anantnag for treatment, where he was referred to SMHS hospital for specialised treatment. However, he was declared brought dead.
Meanwhile, police have taken cognizance of the incident.
An encounter broke out between militants and joint team of security forces at Arihal village of South Kashmir’s Pulwama district on Thursday evening.
Kashmir Zone Police on X said,”Encounter started in Arihal village of District Pulwama .Police and security forces on job . Further details shall follow..”
With the early onset of winters, Jammu and Kashmir Higher Education Department Thursday ordered that it will conduct online classes in all government degree colleges of Kashmir region from Dec-01-2023.
Special Secretary to the government Dr Ravi Shanker Sharma in a communique said, “Due to early onset of winter, students enrolled in Government Degree Colleges of Kashmir Division are facing major challenge in commuting to college and, thereby, attending classes.”
“Situation has got compounded due to disruption to normal class work with inadequate heating arrangements,” it reads.
Also Read: NIT Srinagar declares winter vacation amid ongoing semester exams
The communique further states that with the implementation of admission based on merit and choice, students have to travel distances or stay in Hostel or stay in private accommodations which has put them to severe hardship due to early onset of harsh winter.
Ir reads, “In order to ensure unhindered academic delivery in adverse and extreme cold conditions, it is impressed upon all the Principals of Government Degree Colleges of Kashmir Division that classes will be conducted via online mode w.e.f. December-01-2023 till December-31-2023 or till winter vacations are announced, whichever is earlier.”
“Further, Principals of Govt. Degree Colleges of Kashmir Division are directed to ensure that the faculty will attend their respective colleges regularly and take their classes online from the colleges in order to complete the syllabus as per academic calendar,” the official said.
It also said that all internal examinations and semester-end examinations will be conducted as per notified schedule of universities or institutions.
Teenage boy dies in Anantnag road accident
Encounter breaks out in Pulwama
Online classes in all Degree Colleges of Kashmir region from Dec-01
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